The UK's Best Critical Illness Cover

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A run-down of the Top 10 providers of Critical Illness Insurance in the UK, based on cover amounts, pay out rates, and conditions included.

The UK's Best Critical Illness Cover
Photo by Andrew Haimerl / Unsplash
In our view there are 3 key things to look for in a Critical Illness Policy: what percentage of claims does the insurer actually pay; what is the maximum it will pay out; and how many conditions does it cover?

In this guide:

Alternatively, if you're not sure what Critical Illness Cover is, start here.

Best Critical Illness Providers – Claims Paid

Here are the top life insurance companies, in order of the percentage of critical illness claims they paid out in 2021:

  1. Zurich99%
  2. Legal and General99%
  3. Scottish Widows93%
  4. Aegon – 93%
  5. Aviva92%
  6. Royal London – 92%
  7. Vitality Life – 91%

Across the UK life insurance industry, the average pay out rate in 2021 was 91.3%.

Sources: Association of British Insurers (ABI), Company websites and press releases

Best Critical Illness Policies – Maximum Benefit

Here are the top Critical Illness policies, in order of the maximum amount they will pay out:

  1. AIG – Your Critical Illness Choices – Enhanced Cover – £Unlimited
  2. Zurich – Life Cover with Critical Illness Select – £Unlimited
  3. LV= – Life and Enhance Critical Illness Cover – £Unlimited
  4. Vitality Life – Personal Protection Plan Serious Illness Cover Plus – £3 million
  5. Royal London – Critical Illness Cover – £3 million
  6. Legal and General – Life Cover with Critical Illness Extra – £3 million
  7. Aviva – Life Insurance Plus and Critical Illness Plus – £2 million

According to the ABI, the average pay out for critical illness claims in 2021 was just under £68,000.

Sources: ABI, MoneyFacts, Company websites

Best Critical Illness Providers – Number of Conditions Covered

Here are the top Critical Illness providers, sorted by the number of conditions they cover:

  1. Vitality Life – 182
  2. AIG – 100+
  3. LV=87
  4. Royal London – 67
  5. Aviva53
  6. Zurich42
  7. Scottish Widows40
  8. Legal and General39

Source: Money for the Masses, Company websites

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"There's a lot of things to bear in mind when choosing a Critical Illness Cover provider. I'm glad I did my research."