Post Office Over 50s Life Insurance Review

The experts say:

💬

Post Office's Over 50s Life Cover is a solid option for those aged between 50 and 80 who would like to leave a cash sum of up to £10,000 to relatives or friends when they die. Not only does the policy provide 2x the cover amount in case of accidental death during the waiting period, but it also allows full benefits to be claimed within 12 months of signing up. Plus, Post Office rewards customers with a £100 gift card they can spend at Tesco, Amazon, or M&S when they sign up – what's not to love? Prices start from just £5 per month, and independent experts Fairer Finance have given it a 4-Star rating, making Post Office a strong choice for those with Over 50s life insurance needs. But what do customers say in reviews? Read on to find out.

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What Post Office customers are saying right now:

The Good

👍 Good customer service at Ellenborough Post Office - helpful and friendly staff
🤩 Quick delivery of ordinary first class post from Towcester Road Post Office
😊 Royal Mail has a planned strike action system in place
🙂 BFPO boxes can be sent
🙌 Option for delivery to safe space or neighbour available

The Bad

😡 Poor customer service, with no option to speak to a person on the phone and staff not knowing their job.
😤 Delayed or lost packages and parcels, with no proof of sending available.
😞 Unhelpful responses to queries and a lack of acknowledgement of complaints.

Post Office customer reviews summary

Post Office Over 50s life insurance can often feel like a nightmare for customers. With automated services, inadequate advice, incompetent staff, and long wait times, it's no surprise that the experience of customers can be incredibly frustrating. Despite this, some post offices are still able to provide helpful service when given a chance. Unfortunately, however, Post Office Over 50s life insurance doesn't offer enough support and advice to give customers the peace of mind they deserve. Overall score: 4/10

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