NatWest Over 50s Life Insurance Review

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Everything you need to know before you buy Over 50s life insurance from NatWest!

The experts say:

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NatWest's Guaranteed Sixty-Plus Life Insurance is a great option for those over 50 looking for peace of mind. It provides cover for accidental death during the waiting period and allows customers to claim full benefits after 24 months. Plus, signing up comes with an extra incentive: a £100 gift card! According to Fairer Finance, this product earns a 3-star rating, so you can rest assured that you'll be getting a reliable policy from NatWest. With this policy, customers are covered until they reach 90 years old — so it could be the perfect choice for those looking for lifetime protection.

What NatWest customers are saying right now:

The Good

  • 🤩 Superb customer service from call centre staff
  • 😊 Calmed customers down in times of distress
  • 🤗 Loyalty is rewarded by the bank
  • 😃 Bank staff are understanding with mental health issues
  • 🙂 Automated call system includes security questions for customer protection

The Bad

  • 😤 Obstructed purchases without logging it, accused customers of racism, and loyalty means nothing to them.
  • 😡 Poor customer service, fake apps for scammers, and terrible automated call system.
  • 🤯 Closed down accounts without giving valid reasons and poor training of staff.
Read more customer reviews of NatWest

NatWest customer reviews summary

NatWest Over 50s Life Insurance has been receiving a barrage of negative reviews from customers, citing obstruction of purchases, racism accusations, and a lack of customer service. It seems that NatWest is not doing enough to provide a satisfactory experience to its customers, with many claiming they will be switching banks due to the poor service they have received. With numerous 1-star reviews on the bank's website, it appears that NatWest should take steps towards improving its customer service. Score: 2/10

Is NatWest one of this year's Top 10 life insurance companies?