Aviva Income Protection Review

Aviva is an international insurance company that offers a wide range of insurance products and services to millions of customers.

See how Aviva compares to the UK's top providers of income protection this year.

In this guide we look at:

• The History of Aviva
• What Income Protection policies does Aviva offer in the UK?
• How much does Income Protection from Aviva cost?
• What do customers say about Income Protection from Aviva?
• The pros and cons of Aviva Income Protection
• Claiming from Aviva

In case you missed it, we've also reviewed Aviva's Life Insurance policies and its Critical Illness offering.

The History of Aviva

Aviva is a multinational insurance company headquartered in the United Kingdom. It is the largest insurance company in the country and has over 33 million customers worldwide. The company was founded in 2000 when several insurance companies, including General Accident and Commercial Union, merged to form Aviva. Since its inception, Aviva has acquired a number of other companies, including Friends Provident (in 2001), RAC plc (in 2005), and Norwich Union (in 2009). These acquisitions have helped to make Aviva one of the largest insurance companies in the world. Aviva is a publicly traded company listed on the London Stock Exchange. It is a constituent of the FTSE 100 Index and has a market capitalization of over £20 billion as of 2019.

What Income Protection policies does Aviva offer in the UK?

Aviva offers income protection policies in the UK that can provide up to 85% of an individual's monthly income if they are unable to work due to an accident or illness.

The policies have a maximum benefit period of two years and can be renewed on a yearly basis. Aviva also offers a policy that covers up to 100% of an individual's monthly income for those who are self-employed.

How much does Income Protection from Aviva cost?

Aviva's Income Protection plans start at £5.21 per month for UK customers aged 18-34. Prices increase with age, with the highest monthly price of £39.60 for customers aged 60 and over.

What do customers say about Income Protection from Aviva?

Customer feedback on Aviva's Income Protection policies has been generally positive. Customers appreciate the policy's flexibility and the fact that it pays out a monthly benefit if they are unable to work due to illness or injury. They also find the claims process to be straightforward and efficient. There have been some negative reviews, however, with customers complaining about the high cost of the policy and the fact that it does not cover redundancy. Overall, though, feedback on Aviva's Income Protection policies has been positive.

The pros and cons of Aviva Income Protection

Some pros of Aviva's UK income protection policies include the following:

• They offer a wide range of policy options, so you can tailor your coverage to suit your needs
• They have a very strong financial rating, meaning you can be confident in their ability to pay out claims.
• They provide a high level of customer service, so you can be sure that any questions or concerns you have will be dealt with promptly and efficiently.

Some cons of Aviva's UK income protection policies include the following:

• They are not the cheapest option on the market, so you may be able to find a more affordable policy elsewhere.
• Some of their policy options have quite high excesses, so you would need to be prepared to pay this amount if you made a claim.

Claiming from Aviva

According to Aviva's most recent claims statistics, the company paid out 85.4% of Income Protection claims in 2029. This means that for every 100 claims that were made, 85 were paid out in full. See how that compares to other insurers and the UK industry average.